Accidents Happen. We can fix them!
Quality handmade area rugs are investments, but they also are made to be lived on. To maintain your rugs, we recommend having them professionally cleaned every 3–5 years and more often for those in high-traffic areas. In some cases, a significant spill or pet accident occurs; immediate and proper cleaning can often restore the luster of a rug’s fibers, protecting your investment for years to come.
Our rug cleaning process has stood the test of time.
We follow a stringent set of steps to ensure the utmost care for delicate fibers. Starting with a thorough analysis of your rug, the Isberian team will then walk you through and discuss the process we recommend, as well as offer suggestions for proper care to avoid any damages. Our team consists of master craftsmen who are proven experts in their field. No matter how difficult a restoration may look, be assured that you may trust our specialists to provide an exceptional solution.
Our meticulous 6-step rug cleaning process includes:
1. Inspection
A prewash inspection to assess condition and to determine which type of wash is recommended.
2. Plan
A cleaning plan to address any stains or repairs that may require attention.
3. Washing
A thorough washing is done with care to protect the delicate fibers of each rug.
4. Rinsing
A thorough rinsing follows to remove all soap and remaining particles.
5. Drying
Rugs are dried in our exclusive, custom-engineered, two-story high drying balcony
6. Final Inspection
Rugs are inspected before its release for delivery or pick-up
In addition to our basic cleaning process, we are happy to provide the following services:
- Steam Cleaning
- Hand Cleaning (Delicate Textiles/Tapestries)
- Deodorization/Urine Decontamination
- Scotch-Guard/Moth Deterrent
- Storage and Preparation for Shipping
